Where we deliver
We deliver to every governorate in Lebanon.
How long it takes
Orders are normally dispatched within one business day and arrive within 3 to 5 business days. Orders placed on a weekend or public holiday are processed on the next business day.
Delivery cost
- Orders over $60: free delivery
- Orders under $60: a flat delivery fee is calculated at checkout and shown before you pay
Tracking your order
You will receive a confirmation email when you place your order, and a second email with tracking details once it has been dispatched. If either email has not arrived, check your spam folder first, then email us and we will resend it.
If something goes wrong
If your order has not arrived within the expected window, email elastick777@gmail.com with your order number and we will chase it up with the courier.
If your order arrives damaged, send us a photo within 14 days and we will replace it or refund you in full, including delivery.
Returns
You have 14 days from delivery to request a return. Full details are in our refund policy.